How to Fix MTP USB Driver Error
By kumkum on Dec 23, 2011 - Comments: 6 - Today view: 0 - Total view: 6,152
MTP device is used by Samsung Kies application to connect to Samsung mobile phone through PC using USB cable.
This is how to setup your Android phone to use Samsung Kies:
- Go to Setting => Application => Development, and then make sure USB Debugging is unchecked.
- Connect your phone to PC using USB cable.
- Turn on Samsung Kies and it will try connecting to the phone.
But the problem came when I connect my phone to the PC. Windows unable to install driver for MTP device. I tried Troubleshoot Connection Error button but still couldn’t solve the problem. After I search on internet, I found that this problem can be solved by deleting long file extension inside sdcard.
- Download this tool to search for long file extension.
- Extract the .zip file and run the .exe file.
- Click Search button and delete manually the files found.
- After all files with long extension have been deleted, you can try again connect the mobile phone to PC.
- Kies will detect the phone now.
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Filed Under: Android • Featured • Technology • Tips and Tricks • Tutorial • Windows
This worked!
Thanks so much Kumkum. How would I ever have found out without your post???
Roger
No problem, Roger. I’m glad to hear that.
hi kumkum,
i am facing same problem.if i click search button, explorer is opened. which folder i have to search for longfile extensions. pls help..
santy
Hi, santy. Select the drive letter where your phone is mounted at. If your phone is mounted as G: drive, then select G: drive to search for long extension files.
Hi, the problem id that without MTP the drive is not mounted so I only have my C: drive and nothing related to my phone.
Hi, Red-Erik
Is your phone running Android system? If yes, you can press Home button to disable Kies and press ‘USB connected’ notification in status bar and press ‘Turn on USB storage’ button to mount your sdcard to PC.
Alternatively, if you have ClockworkMod recovery in your phone, you can boot into recovery and mount /sdcard to your PC to transfer the files.